This policy describes how we and our other group companies (referred to collectively in this policy as ‘Geniiq’ or ‘we’, us’ and ‘our’) collect, use, process and share information that Geniiq collects about you. Our business is constantly evolving and so this document may change from time to time. Please come back to this page every now and then to make sure you are familiar with the latest version. Any new policy will be effective from the date it is published by us.
Information Collection and Use
Sensitive information is defined in the US Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a professional body, criminal records or health information.
We will not attempt to obtain nor record any sensitive information.
Disclosure of Personal Information
We will not sell, trade, rent or disclose any of the personal information you provide to us for any reason, without your prior consent. Otherwise, your Personal Information will only be disclosed where required or allowable by law.
Security of Personal Information
Your Personal Information is stored offsite in a manner that reasonably protects it from misuse, loss, unauthorized access, modification or disclosure. We don’t guarantee website links or policy of authorised third parties and you access those sites at your own risk.
Access to Personal Information
If there is a change to your personal information, or you no longer desire our service, you may edit, update, or delete the data by making the change within your account settings or by contacting us at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information. In this case, we will let you know if we are unable to do so and why.
Third Party Login Services
When you log in to our games or websites using third party login services (“Login Service”) such as Apple’s Game Center the Login Services will provide you the option to share your personal information with us. Your personal information we receive via Login Services may include your name, email address, UID, city, state or country you live, sex, birth date, profile picture. We may collect and record information through the Login Service in accordance with the policies and terms of that Login Service.
Information collected will be used to prepopulate the form answers when you register and authenticate your identity when you log in. If you want us to delete the data we receive from Game Center about you, please contact us at email@example.com
Third Party Advertising
Advertisements from third party ad networks may be displayed in our Games from time to time. All reasonable endeavours are used to ensure that these ad networks comply with the Act, the US Act, and COPPA in the provision of their services towards us.
The list of our ad networks privacy policies may be found here:
We may need to collect your email address in order to respond when you contact our Customer Service Team. We may use the email address to contact you about your gaming experience with our games and notify you about company news and promotions. If you no longer wish to receive certain email notifications you may opt-out any time by emailing us at firstname.lastname@example.org
When you contact our Customer Support Team, we may also collect your device information (such as your OS version and device model), location based information, Player ID or device ID, and your service request information to provide proper solutions in troubleshooting situations.
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.